Terms of Use

This website, located at www.barliasmara.id, is provided by Barli Asmara ("Barli Asmara Asmara", "we," "our," or "us") to the person accessing this Site ("you," "your").

1. YOU AGREE TO THESE TERMS BY USING THIS SITE

Your access to, and use of, this Site is subject to the following Terms of Use and all applicable laws and regulations. By accessing and using the Site, you accept, without limitation or qualification, these Terms of Use. Barli Asmara may, at any time and without notice, modify these Terms of Use by revising them on the Site. Your continued use of the Site constitutes your acceptance of any such revisions. You should therefore periodically visit this page to review the current Terms of Use.

2. PRIVACY

We respect the privacy rights of our online visitors/ customers ("you", "your", "yours") and recognise the importance of protecting the information collected. We have established this privacy statement to enable our online visitors to be fully informed of our Privacy Policies. By visiting barliasmara.id, you are accepting and consenting to the practices described in this Terms and Conditions.

WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?

When you select to purchase a product from us, we collect your personal information to fulfil your purchase request, as well as register you an account for future purchases and record keeping. This information includes your full name, email address, billing and shipping addresses, and phone number.

HOW THIS INFORMATION MAY BE USED?

We may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfil and deliver your orders and manage your account.

We may also use your personal information to send you marketing updates but only ever in accordance with your preferences. We do not sell your details to third party marketing companies.

INFORMATION SHARING

We are committed to ensuring that your information is secure. We guarantee that we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

LINKS TO OTHER WEBSITES

This Privacy Policy does not apply to websites maintained by other companies or organizations to which we link and we are not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.

WHERE AND HOW TO ASK QUESTIONS

If you require further information about our Privacy Policy, please send us an email to shop@barliasmara.com

4. PRACTICES; TYPOGRAPHICAL ERRORS; COLORS

In the event that a product is mistakenly listed at an incorrect price or with incorrect specifications, we reserve the right to refuse or cancel any orders placed for product listed incorrectly, whether or not the order has been confirmed and your payment has been made. If your payment has already been made for the purchase and your order is cancelled, we shall return your payment to your account in the amount of the incorrect price.

The colors shown on the Site may be influenced by the settings of your computer or your monitor. Accordingly, we make no guarantees that any actual colors of products or features will be true or accurate.

5. DISCLAIMER - WARRANTY

We do not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. We do not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

6. THIRD-PARTY LINKS

In an attempt to provide increased value to our visitors, we may link to sites operated by third parties. We have no control over these linked sites, all of which may have separate privacy and data collection practices, independent of Barli Asmara. These linked sites are only for your convenience and therefore you access them at your own risk.

We do not endorse the content, or any products or services available, on such sites. Nonetheless, Barli Asmara seek to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

7. COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Barli Asmara or its content suppliers. The compilation of all content on this site is the exclusive property of Barli Asmara. You agree not to change or delete any proprietary notices from materials printed or downloaded from the site.

8. ORDER

All of our products on the site can be ordered as long as it is available, products in high demand may sell out really quickly, please note that items in SHOPPING BAG are not reserved until you have confirmed your order.

9. PAYMENT CHANNEL

All prices on our site are displayed in Indonesian Rupiahs and will be charged in Indonesian Rupiahs. We currently accept direct bank transfer and credit card payment via DOKU.

10. PAYMENT PROCESSING

In the event that your payment can not be validated due to some reasons such as incomplete payment process or mistakes on account details, we reserve the right to cancel or not to process your order.

11. ORDER DELIVERY

In the event that your shipping or billing address is mistakenly or incompletely stated on our site during your order process, we have no obligation for any loss of items during delivery process and it is not refundable.

12. OUT OF STOCK

In the event that your order can not be processed in regards to unavailability of stock due to some reasons such as system fails/ error or out of stock, we reserve the right not to process your order and if your payment has been made, we will refund your payment based on the amount of payment that you have made.

13. DELIVERY AND RETURN

Please note that returns/exchanges are only done for defective items and must be done so within 3 working days from the day customer receive the package. After this duration has expired, we will not accept the return of the item. This policy was implemented to protect ourselves from customers who abuse the system. Email us at shop@barliasmara.com and we'll do our best to make your shopping experience as wonderful as possible.

For defective items: If we sent a defective item, we'd gladly do an exchange with returns costs (normal mail) covered. However, the exchange has to be for the exact same item. If the exact same item is out of stock or unavailable, then an exchange for another item of equal or less value or refund will be allowed.

To initiate your exchange/return, simply:

  • Email us shop@barliasmara.com with the following details:
    • Order Number
    • Your Name
    • Reasons for the exchange

Note:

(1) We reserve the rights to accept exchange requests on a case-by-case basis. (2)  Barli Asmara is not responsible for any lost of postage(s) during the returning of the goods. (3) All returned products must be unworn and unwashed (no exceptions). (4) Exchanges must be made for items of equal or lessor value. (5) Return shipping charges are the responsibility of the customer unless the return is due to a product defect or a shipping error on the part of Barli Asmara.

14. REFUND

Please note that refunds are only done for defective items and must be done so within 3 working days from the day customer receive the package. After this duration has expired, we will not accept the return of the item. This policy was implemented to protect ourselves from customers who abuse the system. Email us at shop@barliasmara.com and we'll do our best to make your shopping experience as wonderful as possible.

If we sent a defective item, we'd gladly do a refund with returns costs (normal mail) covered.

We need to receive the defective item first, then we will process your refund via bank transfer to your bank account.

To initiate your return and reply, simply:

    • Email us shop@barliasmara.com with the following details:
      • Order Number
      • Your Name
      • Reasons for the exchange
      • Your Bank Account Details
    • Contact us via whatsapp +62 822 133 999 56 with the following details:
    • Order Number
    • Your Name
    • Reasons for the exchange
    • Your Bank Account Details

We will process your refund within 1 x 24 hours after we received the defective product from you via bank transfer.

Note:

(1) We reserve the rights to accept exchange requests on a case-by-case basis. (2) Barli Asmara is not responsible for any lost of postage(s) during the returning of the goods. (3) All returned products must be unworn and unwashed (no exceptions). (4) Exchanges must be made for items of equal or lessor value. (5) Return shipping charges are the responsibility of the customer unless the return is due to a product defect or a shipping error on the part of Barli Asmara.

WHERE AND HOW TO ASK QUESTIONS

We welcome your questions, comments, and concerns about this Site. Please send us any and all feedback pertaining to this site to shop@barliasmara.com

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